Greentoe Reviews

Greentoe has an overall rating of 4.0 based on 205 reviews. Customer feedback on Greentoe is mixed: Greentoe reviewers highlight positive aspects like competitive pricing, excellent customer service, wide product selection, user-friendly interface, which strongly appeal to price-conscious shoppers, tech enthusiasts, bargain hunters, consumers looking for specific electronics. However, Greentoe is often criticized for its limited inventory on some items, potential delays in shipping, lack of price matching, occasional customer service response delays.

4.0/5.0

205 reviews

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All Greentoe Reviews (205)
hello_rebecca076
May 01, 2026
"Arrived Fine, Box Looked a Little Rough"
I ordered this through Greentoe, and the product itself showed up pretty much exactly how I was hoping. It was clearly new, and everything inside looked untouched and in good shape.

The outer box definitely had seen better days though. There were a couple dents and one corner was smashed, so I was a little nervous opening it. Thankfully, the actual item was totally fine.
I’m taking off one star just because the packaging could’ve been better, which seems fair, right? Overall I’m still happy with how it arrived and wouldn’t say it was a bad experience.
LewisBeckwith
April 29, 2026
"Checkout felt a little clunky this time"
I just checked out a little while ago, so it’s fresh in my mind. Everything did work in the end, but the checkout process felt a bit clunky and not as smooth as I was hoping. Not a huge issue, just something I noticed this time
hello_cheryl682
April 09, 2026
"Checkout felt secure enough for me"
The payment process seemed secure overall, but I’d be lying if I said I wasn’t a little nervous while checking out. I’m usually cautious with online payments, so even though everything looked legit, I still had that small hesitation before hitting submit.
michael.Wicklund
March 22, 2026
"Greentoe was fine overall, but the site felt..."
Greentoe was fine overall, but the site felt sorta clunky to use. A few pages loaded slower than I expected, and the layout was a little confusing in spots. I was able to get through everything, but it just didn’t feel super smooth
Lee_hunter70
March 16, 2026
"Got it sorted, just not super fast"
They did end up fixing my issue, so I’m happy about that. It just took a little longer than I thought it would, I can’t remember if I first reached out on a Monday or maybe later that week, but it definitely felt like a bit of a wait. Still, the problem is fixed now, so overall it worked out.
richard.Newton
March 16, 2026
"I’ve ordered from them twice now, and both..."
I’ve ordered from them twice now, and both times went smoothly. For me, that’s usually the biggest sign I can trust a place, no hassle, no issues, and everything felt straightforward.
hello_ramiro788
March 13, 2026
"Fees and tax were easy to understand"
I tried Greentoe for the first time, my experience was solid. What stood out to me was that the final price already included the tax and fees before I had to commit, which made it feel more straightforward to me. I always get a little skeptical when sites save extra costs for the last step, so I appreciated not having that annoying checkout surprise. The offer process took me a moment to figure out, but once I understood it, it seemed fair enough. I’d probably use it again if the deal made sense.
Emily-fowler
March 12, 2026
"I had to return a camera..."
I had to return a camera lens and expected it to be a pain, but it really wasn’t. Greentoe sent the instructions quickly, the return label worked with no issues, and my refund came through without me having to follow up. Overall, it was a simple and smooth experience.
TEJEIRO
March 11, 2026
"Pretty okay, but the emails were confusing"
I got my order without any issues, so that part was smooth. The only thing is some of the emails were a little confusing and not super clear to me.
RobertMccloskey
March 11, 2026
"I was a bit nervous at first because..."
I was a bit nervous at first because buying stuff like this online can always feel a little risky, but seeing it was from an authorized dealer made me feel way better. Authorized dealers are just the safer choice in general. The order went smoothly, and the price was much better than I thought it would be
james.Christensen
March 10, 2026
"I was expecting the whole warranty thing to..."
I was expecting the whole warranty thing to be kind of a hassle, because it usually is, but they actually got it sorted really fast. I reached out, gave them the info they needed, and before I knew it everything was handled. Super easy, no weird back-and-forth, which was a nice surprise.
Alberto-clantz
March 04, 2026
"Good packaging, no issues at all"
I ordered from greentoe.com and the box showed up in really good shape. The packaging was solid, solid, with nothing loose or rattling around inside. It did take a bit of careful cutting to get it open, but no big deal, the item was safe and everything looked good.
Craig_shoultz74
February 25, 2026
"Decent deal, but the process felt a bit slow"
I tried using Greentoe to make an offer on a camera, and overall it did work. The negotiation process was straightforward, but it took longer than I was expecting. Some of the counteroffers were decent, while others felt kind of random. I did end up saving some money, which was nice, but the whole thing wasn’t quite as smooth as I hoped. In the end, I felt glad I got a better price, but also a little frustrated by the back-and-forth.
catherine1999
February 24, 2026
"I’m always a little worried I’m..."
I’m always a little worried I’m going to get fooled by vague tracking updates, but this was really straightforward. I got regular updates, and the delivery showed up right on time.
warren_Marshall91
February 14, 2026
"Got help fast, even though I was a bit confused"
I was a little confused about what was going on, but customer service got back to me really quickly and sorted it out. I appreciated how fast they handled it.
pat-Belland
February 06, 2026
"I ended up having to cancel my..."
I ended up having to cancel my order and wasn’t sure how annoying the refund process would be. It was straightforward though. Greentoe didn’t make me go back and forth a bunch, and the money showed up again after a few days. Not much to complain about there.
Latia_ek05
January 08, 2026
"Shipping Was Faster Than I Thought"
My order showed up quicker than I expected, which was a nice surprise. The tracking worked fine too, so I wasn’t left guessing. It wasn’t Perfect or anything, but overall I’m happy with how the shipping went.
ROMERO
December 28, 2025
"Saved a good amount"
I used Greentoe for the first time and, uh, ended up saving about $120 compared to the lowest price I could find anywhere else. The whole offer setup felt a little strange at first, but it did work out.
I’m giving it 4 stars mainly because the waiting part was a bit stressful and I wasn’t totally sure what was going on for a while. But the item showed up fine, and the price made it worth it.
hello_dwight391
December 23, 2025
"It finally showed up"
My order did arrive in the end, so I’m glad about that. It took longer than I expected, and I was starting to wonder if it was coming at all. Since it just got here, I’m mostly relieved right now, but the wait was a little frustrating...
RebeccaHenry
December 19, 2025
"They actually had it in stock, which felt like a miracle"
I had been hunting for this camera lens everywhere and kept running into the usual nonsense where every site acts like it has it, then suddenly it’s backordered or unavailable. I tried greentoe and, i was way more excited than I should’ve been when I got a match quickly. And the best part? It was actually in stock. Like, genuinely available. I almost didn’t believe it. It shipped without any drama, no weird delays, no fake promises. Happy with the whole thing.

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Greentoe Q&A

Frigidaire FGRC104WA1 - FGRC104WA1 is whay im looking for do you have them

I'm a little concerned about purchasing from your company. Can you assure me I will have a receipt and a warranty and be receiving a brand new product

Elmer.Chavez
November 29, 2019

“I was skeptical at first also, and was wondering, "What's the catch?". However, my brother and I have both purchased expensive TV's using Greentoe. Both TV's were delivered brand new, factory sealed, undamaged, and came with a printed receipt from an authorized retailer (for manufacturer warranty purposes). I would definitely use Greentoe again!”

KristinCooper
June 17, 2019

“I purchased an expensive camera from them and my bf purchased a nice tv from them. Both time, the products were new, undamaged and came with manufacturers warranty. They also emailed me to assure me that this was the case before I made my purchase”

If thier is a problem with a tv delivery, like a damaged box or a damaged tv inside the box. Does one contact the retailer? Or is Greentoe involved.

How easy is it to get a hold of customer service at Greentoe?

minakocic96
October 28, 2020

“They aren't responsive to your concern. They won't help you”

IanGonzales
June 17, 2019

“Pretty easy. I emailed them and got their response within 1 business day”

panzylilly
December 07, 2018

“Impossible. They don't answer emails or the phone.”

What made you choose Greentoe over similar businesses?

TaraPierce
December 07, 2018

“Promised lower cost of goods. Couldn't deliver though”

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